Avoiding scams

Who can help?

Think you've been scammed?

If you think you've been scammed, contact your bank, report it to Action Fraud on 0300 123 2040 and if you need advice, call the Citizens Advice Consumer Helpline on 0808 223 1133.

If you are in immediate danger, contact the police on 999.

Get advice or just a chat

The Silver Line offer a free confidential telephone helpline providing information, friendship and advice to older people. It's open 24 hours a day, every day of the year. Call 0800 4 70 80 90.

Age UK Northamptonshire offer a befriending service for you to speak to someone twice a week about anything you want - it's a nice friendly chat. You can even volunteer to be a caller.

Tips to avoid being scammed

To avoid being scammed:

• be cautious and listen to your instincts. Don't be afraid to hang up, bin it, delete it or shut the door. Take your time. Don't be rushed
• if someone claims to represent a charity, ask them for ID. Be suspicious of requests for money up front. Check with family and friends before accepting offers of help from other sources if you are unsure
• be aware of fake news and use trusted sources such as Gov.UK and NHS.UK. Be careful when clicking on links in emails
• only purchase goods from legitimate retailers and take a moment to think before parting with money or personal information
• know who you're dealing with - if you need help, talk to someone you know or get in touch with one of the advisory services listed below

Last updated 30 September 2021